PRIVACY POLICY

Spiral Stories LLC (“Company,” “we,” “us,” or “our”), doing business as Spiral Studios and Spiral, operates the website located at https://spiralstudios.io (the “Website”).

This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our Website or interact with us through forms, call bookings, subscriptions, or embedded content.

By using the Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

A. Information You Provide to Us

We may collect personal information that you voluntarily provide, including but not limited to:

• Name
• Email address
• Company name
• Any information submitted through:
  
  • Contact forms
  • Call-booking forms (e.g., Calendly)
  • Email subscription forms (if enabled)

Providing this information is voluntary, but certain features may not function without it.

B. Automatically Collected Information

When you visit the Website, we may automatically collect:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited and time spent
• Referring URLs

This information is collected through cookies, analytics tools, and similar technologies.

2. How We Use Your Information

We may use collected information to:

• Respond to inquiries and communications
• Schedule and conduct calls or meetings
• Send newsletters, marketing communications, or updates (where permitted)
• Improve Website performance, usability, and content
• Analyze traffic and engagement trends
• Operate, maintain, and secure the Website

3. Email Communications

If you choose to provide your email address:

• You consent to receiving communications from us
• You may unsubscribe at any time using the link provided in emails or by contacting us directly
• We do not sell email lists or personally identifiable information

You may opt out at any time without penalty.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Analyze Website traffic
• Improve functionality and performance
• Support marketing and advertising efforts

You may disable cookies through your browser settings; however, some features may not function properly.

5. Third-Party Services

We may share information with trusted third-party service providers who assist us in operating our business and Website, including but not limited to:

• Scheduling tools
• Analytics providers
• Marketing and advertising platforms
• Hosting providers
• Embedded media platforms (e.g., YouTube)

These third parties are permitted to use information only as necessary to provide services to us.

6. Embedded Content

The Website may include embedded content (e.g., videos, links, or tools). Embedded content from other websites behaves as if you visited those websites directly and may collect data in accordance with their own privacy policies.

7. Artificial Intelligence & Automation Tools

We may use artificial intelligence or automated tools to assist with internal workflows, analysis, editing, or optimization. All services and deliverables are directed and reviewed by human professionals.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

You may request:

• Access to personal information we hold about you
• Correction or deletion of your information

Requests may be submitted to contact@spiralstudios.io.

10. Children’s Privacy (COPPA)

The Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If such information is discovered, it will be deleted.

11. Governing Law

This Privacy Policy is governed by the laws of the State of California, without regard to conflict-of-law principles.

12. Contact Information

Spiral Stories LLCDBA: Spiral Studios / SpiralEmail: contact@spiralstudios.io